PRIVACY POLICY
Effective date: August 31, 2026
This Privacy Policy explains how Tranyond, operated by Maanshan Tranyond Intelligent Equipment Technology Co., Ltd. ("Tranyond," "we," "us," or "our"), collects, uses, shares, and protects personal information when you visit https://tranyond.shop, contact us, create an account, or place an order.
DATA CONTROLLER AND CONTACT
The data controller is Maanshan Tranyond Intelligent Equipment Technology Co., Ltd. Privacy questions and requests may be sent to alan@tranyond.com.
INFORMATION WE COLLECT
We may collect:
• Contact and account information, such as your name, company, email address, telephone number, billing address, shipping address, and account credentials.
• Order and transaction information, such as products, quantities, quotations, order numbers, payment status, delivery status, returns, and customer-service communications.
• Device and usage information, such as IP address, browser type, device identifiers, pages viewed, referral source, and approximate location derived from IP address.
• Information you choose to provide in forms, emails, product inquiries, reviews, or other communications.
We do not directly store full payment-card details. Payment information is handled by the payment options and service providers presented at checkout.
HOW WE USE INFORMATION
We use personal information to operate and secure the store; respond to inquiries and quotations; process orders, payments, delivery, returns, and support; maintain accounts and records; prevent fraud and misuse; improve products and site performance; comply with legal obligations; and send marketing communications when permitted. You may unsubscribe from marketing communications at any time.
LEGAL BASES
Where applicable, we process information to perform a contract or take requested pre-contract steps, comply with legal obligations, protect legitimate business and security interests, and act on your consent where consent is required. You may withdraw consent without affecting processing already completed.
HOW WE SHARE INFORMATION
We share information only as reasonably necessary with SHOPLINE and hosting or technology providers; payment processors; shipping, freight, customs, and logistics providers; analytics, security, customer-support, and marketing providers; professional advisers; and public authorities when legally required. These recipients process information according to their roles, instructions, and applicable law. We do not sell personal information for money.
COOKIES AND ANALYTICS
We use essential cookies to provide store functions and may use preference, analytics, and advertising technologies where permitted. Where required, non-essential technologies are used only after consent. You can manage cookies through the site consent tool, when available, and your browser settings. Blocking cookies may affect site functionality.
INTERNATIONAL TRANSFERS
Because we sell and deliver internationally and use global service providers, information may be processed outside your country. Where required, we use appropriate contractual or legal safeguards for such transfers.
RETENTION AND SECURITY
We retain information only as long as reasonably necessary for the purposes described above, including order fulfillment, warranty and support, accounting, fraud prevention, dispute handling, and legal compliance. We use reasonable technical and organizational safeguards, but no transmission or storage system is completely secure.
YOUR RIGHTS
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal information; receive a portable copy; withdraw consent; opt out of certain marketing or targeted advertising; and complain to a data-protection authority. To exercise a right, email alan@tranyond.com. We may need to verify your identity before responding.
CHILDREN
The store is intended for business customers and adults. We do not knowingly collect personal information from children in violation of applicable law.
CHANGES
We may update this policy to reflect operational, legal, or regulatory changes. The current version and effective date will be posted on this page.
CONTACT
Maanshan Tranyond Intelligent Equipment Technology Co., Ltd.
Email: alan@tranyond.com
Website: https://tranyond.shop
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